My server was hacked: what should I do?
First steps for a compromised business server: contain the incident, preserve evidence and assess recovery options with Soportered.
See what to check and get help →Help CenterUnderstand what’s happening.
Understand what’s happening.
Learn what to do, step by step.
Find your issue and follow our guides: what to check, what you can do yourself and when to ask for help.
76 guides available
Find your starting point
Email and collaboration
My email isn’t working
Review the issue before changing your settings.
Practical guidance. Each environment needs its own review.
New guides for issues that interrupt your work
Why do the emails I send go to spam?
Review authentication, reputation and content when business emails land in spam. Soportered can help investigate email delivery.
See what to check and get help →
Remote Desktop keeps disconnecting: what should I check?
Identify disconnection patterns and get help reviewing your device, VPN, network and Remote Desktop server.
See what to check and get help →
Backup reports success but restore fails: what should you check?
Review why a completed backup cannot recover your data and prepare a real restoration validation with Soportered.
See what to check and get help →It also pays to plan ahead
How to evaluate if your company's backups really work
Handy checklist for reviewing coverage, alerts, protection, and enterprise backup restoration testing.
Read the full guide →
When antivirus is not enough for business security
How Wazuh and SIEM complement antivirus: connected devices, event correlation examples, infrastructure requirements and operational responsibilities.
Read the full guide →The entire library, by topic
If the guide isn’t enough, let’s talk.
We help you review your environment and decide on a clear next step.