Business IT support available. Remote service and on-site support in Venezuela.
Technology for businesses

Reliable technology. Business without interruptions.

We support Venezuelan SMEs with IT support, networks, servers, cybersecurity and business continuity. A dedicated team that understands your business and keeps your technology under control.

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Access point, gateway, switch, camera and access reader from the Ubiquiti ecosystem

Protection.

Security controls to prevent, detect and respond.

Connectivity.

Ubiquiti networks designed for your operations.

Support.

A responsive IT team that helps and supports you.

Protection that connects every layer.

We connect endpoint, identity and data protection with event monitoring and SIEM assessment.

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Robot bracing behind a shield against digital threats
Ubiquiti ecosystem equipment

Networks and connectivity (Ubiquiti)

Network, Wi-Fi, camera and access control design and implementation for your business.

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Three Soportered team members at a technology event

IT support

User and device support, incident follow-up and a team that stays involved.

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Trust built through operations

Organizations that form part of our journey

  • Hospitalar C.A.
  • Clinicalar C.A.
  • Strena Medical Latam
  • Walco Industrial
  • Corrosion 2000
  • AVEDEM
Explore our work with clients
Transparent references

The right plan starts with what you need to solve

Choose your primary need and explore the recommended plan. Final scope is defined after we understand your operation.

Plan

Operations

For active teams that need ongoing support, infrastructure visibility and service control.

From USD450/month

Included

  • Priority and proactive support
  • Coordinated on-site visits
  • Follow-up and periodic reporting

Pricing is based on

Users
People who require support
Devices
Managed devices and servers
Locations
Where your operation is distributed
Coverage
Service hours and days
On-site work
Frequency and scope of visits
Criticality
Business impact and priority
Request an assessment

Final scope is confirmed after the assessment.

Common business questions

Direct answers before we speak

Scope, availability, remote access and service conditions are confirmed before any technical intervention.

What does the initial IT assessment include?

It begins with a conversation about operations, users, devices, critical services, current incidents and priorities. We then define the recommended scope and determine whether Soportered is a suitable fit.

Can Soportered support a company without an internal IT department?

Yes. We can operate as an outsourced IT function or support an existing internal team with specialized capacity and project work.

Can you work with organizations outside Venezuela?

Remote support is evaluated according to the required scope, time zone, working language, authorized access and systems involved. On-site work is subject to location and a separate agreement.

Are the published prices final?

No. They are monthly starting references in USD. Final pricing depends on users, devices, locations, servers, service hours, risk and scope. Taxes, licenses, hardware, travel and special projects are quoted separately.

Can you respond to an emergency for a company that is not yet a client?

We can evaluate the situation and availability. Context, authorized access and intervention risk are confirmed before proposing or performing technical work.

Four Soportered team members at a technology event in Venezuela
Close to you, always · Since 2012

A Venezuelan team committed to your operations.

From Caracas, we support businesses across industries with practical solutions and a personal approach.

Explore the industries we serve
Let’s talk about your business